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Fire & Water - Cleanup & Restoration

Recent Commercial Posts

SERVPRO Provides Disaster Recovery for Wichita Businesses

9/14/2020 (Permalink)

A fire and water damaged commercial building Fires and water damages often come in pairs. In this commercial building all the hanging tiles collapsed and what was left was a soggy sooty mess.

Benjamin Franklin is quoted as saying “An ounce of prevention is worth a pound of cure” which is especially true when it comes to maintaining your building. It is estimated that 50% of businesses that close due to a disaster never reopen their doors again. The majority of businesses that do reopen their doors have a plan in place. Here at SERVPRO we can help prepare you and your business so that your downtime is minimized, the scope of the loss is reduced and a plan that gets things moving smoothly is ready to go.  

Preparing for Disaster

There are a lot of resources from the Department of Homeland Securities website that are organized by disaster which are great to review so that you can target the threats specific to your business here in Wichita. For example there is a Tornado Toolkit available which is certainly pertinent around here. 

Some good general advice is at minimum you should:

  • Make an Evacuation plan and exercise it
  • Have a communication plan with your employees in the case of an emergency
  • Create a business continuity plan to become operational again quickly
  • Create redundancies for important documents and data

 Emergency Ready Profile

One thing SERVPRO of Northeast Wichita helps with is creating an Emergency Ready Profile or ERP. We do this by walking your building to identify, photograph, and log every water, sprinkler, electric, and gas shut-off as well as anything else that would be pertinent. We take down all the relevant contact info of people in your organization as well as any other companies that you wish to be contacted (such as security, plumbers, HVAC etc.).

We then take that information and create an emergency binder for your organization as well as an app which can be consulted in the event of an emergency. 

This ERP make sure that everyone in your organization has access to an information source on how the building works. This means that if a pipe breaks or the sprinklers go off and the person who knows the building is not around steps can still be taken to stop the damage and minimize the scope of your loss. Here in Wichita ERPs have saved organizations and businesses 10s of thousands of dollars.

Preauthorization and Emergency Service Limits 

Additionally we can set-up preauthorization and emergency service limits for our mitigation and restoration work. Normally when we arrive onsite we need paperwork signed and if an authorized signer is not around that can really slow things down. Additionally there can be some concern about cost and payment which also slows down our work.

When we create a preauthorization agreement with an emergency service limit we have preauthorization to start working on the building and limit on how much that work will cost. Doing this means work starts and finishes faster and you can be confident that the emergency service costs will be within the limit you set. 

While no one can be 100% safe from what life throws at us being prepared means getting back to normal faster which can mean the difference between staying open or not. Everything SERVPRO does as far is ERPs and preauthorizations go they are completely free so call us today and let's start preparing! 316-684-6700

Wichita Businesses Can Use Certified: SERVPRO Cleaned to Protect Their Customers.

7/28/2020 (Permalink)

SERVPRO Disinfecting a business. Certified: SERVPRO Cleaned is the professional response needed to protect your customers trust.

Biohazardous and chemical contaminants are serious matters to address because they can pose significant risks to health and safety to anyone who may be exposed to them. Since we opened in Wichita in 2001 SERVPRO of Northeast Wichita has been a trusted and reliable source for sewage, crime scene, accident, chemical, or biohazardous cleanup. People know and trust SERVPRO to make it “Like it never even happened,” because we have the experience, training and equipment to restore contaminated structures back to a clean and sanitary state businesses and homeowners can be confident in.

SERVPRO is in the position of being able to help contribute to keeping America safe and healthy because of this know how, experience and technology. Even though we are locally owned and operated here in Wichita the knowledge and experience from other SERVPRO’s across the US is shared, we have our own chemists who advise us on usage, SERVPRO’s come together during storm events to help cities and towns rebuild and now we have developed a system to disinfect and sanitize buildings after pathogenic exposure.

Certified: SERVPRO Cleaned 

In a recent poll 89% of people surveyed said they were uneasy about going back to physical locations. SERVPRO wanted to take the confidence and trust that our name has from 50 years of decontamination clean up and restoration and lend it to Wichita’s local businesses with our new defensive pathogen cleaning program Certified: SERVPRO Cleaned. This program is meant to enhance, not replace, the cleaning work that your staff already does and to inspire greater confidence in your customers and staff in the level of precaution and safety measures you are taking. 

Certified: SERVPRO Cleaned does this with 3 easy steps:

  1. Consult: We meet with your team and walk your building in order to determine what your particular needs are for the facility.
  2. Clean: Based on our meeting we enact our cleaning protocol which typically includes fogging and wiping down surfaces with our EPA registered disinfectant SERVPROxide which adheres to the CDC standards for cleaning and decontamination.
  3. Certify: Customers and staff will know a business is Certified: SERVPRO Cleaned because of the shield posted on their window as well as digital emblems and engagement. 

At the end of the process your business will be sanitized and we leave behind an emblem marking your store as cleaned to the Certified: SERVPRO Cleaned Standard along with the date it was serviced. 

If you currently have a biohazardous emergency call our office at 316-684-6700 now and consult our Biohazard Emergency Tips – Until Help Arrives Guide.  

SERVPRO Provides Professional Commercial Water Cleanup Services to Wichita, KS

3/19/2020 (Permalink)

An office where water came from the hallway into the main office area. In this commercial water loss the water came from upstairs went through the ceiling in the hallway and came into another office.

If your Wichita commercial office needs water cleanup and restoration services SERVPRO is Here to Help.

The work done in offices across Wichita needs focus and energy daily to stay running efficiently even when everything is going well. The last thing any business needs is a broken pipe or some other water intrusion disrupting your day to day and costing you valuable time. That is why hiring professionals like SERVPRO to assist with the water cleanup and restoration is one of the best moves you can make. 

Here at SERVPRO of Northeast Wichita we know that the major concern for water cleanup in commercial buildings is speed. That is why we focus on arriving on the scene as quickly as possible, gather information on the loss, and taking measures to mitigate the water as quickly as possible. We focus on drying down your building and preventing odors or mold growth from cropping up. We do all this while making sure to communicate the process and status of the drying process to you and your company. Our whole goal in commercial water restoration is to make the process as brief and clear as possible for you and your company so you can get back to focusing on your work as scion as possible. 

We have been working in the Wichita, Andover and Derby areas since 2001 and currently work with many businesses, manufacturers and Church's with Emergency Ready Plans. Give us a call today and find out how we can help your business reduce the impact of a loss for free: (316) 684-6700.

SERVPRO works with Wichita Hotels to Fight Flood Damage.

1/31/2020 (Permalink)

A hotel hallway after a broken pipe flooded the first floor Sometimes water damages happen in main areas which guests will certainly see. We try handle these areas as quickly as possible.

Managing guests when everything goes well is hard enough without a broken pipe or sprinkler head. Water damage in hotels creates inconvenience and a safety hazard for your guests. This means that getting quality professionals like ours to respond quickly is the best thing a hotel can do when disaster strikes. Our technicians respond quickly to extract water, lay down floor protection and start our inspection process in order to determine the full scope of what was affected.

We know that the water damage and even our work to dry down and mitigate the loss is an inconvenience to your guests. We make a conscious effort to minimize how intrusive we are whether that means creating containment, managing odor from the flood, cordoning off the affected area, and moving our vehicles or other materials to areas out of sight from your guests. We also focus on areas which our customers deem most important in order to ensure the water restoration process for your hotel goes as smooth as possible.

We have loads of experience working on large water losses in Wichita hotels but we have also worked in Andover, Derby, Haysville and even go as far as Pratt and other surrounding areas. One of the advantages of working with SERVPRO of Northeast Wichita is that no matter what size your commercial water loss is we can handle it because SERVPRO’s from around the country have a network in place allowing us to call for back-up from other SERVPRO’s in the form of equipment, manpower and expertise. 

Give us a call 24/7 even if you are just worried about the possibly of damage and we will inspect your premises for water intrusion. Or you can utilize some of the preemptive work we do with Emergency Ready Profiles which can help minimize future losses. Give us a call today at - 316-684-6700

How an ERP can help your business.

8/21/2019 (Permalink)

An arm turning off a water shut-off valve. An Emergency Ready Profile provides the locations of important parts of the building such as water shut-off valves!

Following a disaster as many as 50% of the businesses that are forced to close their doors are never open them again. When looking at the businesses that survive the overwhelming majority had an emergency plan in place. Having a plan gives your staff the information they need, contributes to your organizational security and can give you peace of mind. 

Many times, the process of creating an emergency plan highlights some of the biggest security and safety concerns in your business and allows you to take steps to avoid them altogether. In some businesses only certain key people know the critical information about the building such as where the water, sprinkler or gas shut off’s are and if those people who know that information are not available quickly enough then your small disaster can quickly balloon out of control into a huge disaster. 

Once here in Wichita our SERVPRO team was called out to a water damage in a church. When we arrived onsite the water was still coming out of the pipe and the churches staff had no idea where the water shut off was and after time was wasted searching they called the fire department to turn the water off. Lack of preparedness turned a flooding issue which only would have affected a few rooms into a disaster which affected the whole church. The reason no one could find the water shut-off? Well after hiring some architects to review the blueprints it turns out the water shut-off got drywalled over.

Examples like this is why we started developing Emergency Ready Profiles with local businesses, non-profits and churches in Wichita, Andover, Derby, Haysville and everywhere else around our metro area. One of our SERVPRO representatives comes out, documents and assesses your facility then provides a concise profile for your organization and employees to use if an emergency occurs. Once the proper steps for the safety of your employees and facilities have been taken the profile also provides information about the chain of command in place for an emergency meaning the process of recovery also begins much faster. This can also be accessed and edited via an app that we provide to your organization. This whole process we provide is completely free of charge.

If your organization doesn’t have an emergency plan give us a call and we can show you the benefits of working with SERVPRO as your disaster preparedness partner - (316) 655-6094

How SERVPRO of Northeast Wichita Helps your Business through Fire Damage Restoration.

7/26/2019 (Permalink)

This Derby trucking business experienced a fire which shut down their business for 3 weeks!

Fires are one of the most dangerous and damaging things that can happen to your business here in Wichita. Besides the fire destroying what you have worked to build there are additional safety, odor and structural issues after the blaze is gone which must be handled. That is why it is important that you keep your employees and business safe by taking the proper precautionary measures.

The first step to take is to make sure your basics are covered. This means fire alarm systems if not installed need to be and a regular inspection schedule should be implemented. Make sure alarm sensors are calibrated per manufacturer specifications. Checking battery corrosion and expiration date is another great thing to add to any inspection schedule.

Systems as old as 15 years old can still be effective measures against fires but they require more maintenance to avoid system failure. As they get to 20 years of age it is possible they have reached their technological life expectancy especially if it has not been maintained. Consult with a trained specialist if your system is still in good shape.

Get in contact with a sprinkler service even if you already have a sprinkler system. Making sure the system is functioning and having the knowledge available to you about how it works can be the difference between a small fire or a large conflagration. Additionally, the occasional sprinkler malfunction or accident can happen and cleaning up the water after a sprinkler malfunctioned is no small endeavor which businesses call us for frequently.

Having your building assessed by the fire marshal for fire hazards can help point out where the vulnerabilities are. An Emergency Ready Plan from SERVPRO of Northeast Wichita can drastically help reduce the size of an emergency if one were to happen. This service we provide for businesses is a documented resource tool for your employees which they can refer to in an emergency. It contains instructions from how and where to turn off the sprinklers to who to call first in the event of a fire.

It is just one of many things you can do to protect yourself. Give us a call today and ask about getting a free emergency plan put together for your business by us – (316) 684-6700.

Don’t End up Smelling like a Flood.

6/11/2018 (Permalink)

This Wichita Hotel experienced a sewer back up so in addition to making sure everything was disinfected making sure the odor was gone was imperative.

Many Wichita businesses who experience a water damage often do not consider the odor that can linger in a building after a flood. The foul odor often smells like sewage and can indicate that mold growth may have occurred or that the water damage has not been adequately dried. No matter why it smells a foul odor is unacceptable for your business because it can drive away your customers. That is where we come in.

  1. Quick Mitigation Response:

    The best way to remove odors from a structure is to prevent them from happening in the first place. In many cases foul odors are caused when water damage is allowed to sit and fester for several days. Even clean water that you could drink will smell like sewage after being allowed to fester for several days. When we arrive on site we are taking as much water out of your structure as possible through extraction. This speeds up the drying process because it removes as much “loose” water in the structure as possible which leaves the remaining “bound” water. That bound water is water that has soaked into the carpet, drywall and other porous materials. That is why we use equipment such as Airmovers and Large Grain Refrigerant Dehumidifiers to get the remaining moisture out as fast as possible.

  2. Porous Materials Hold Odor Well

    If a strong odor is already present regrettably it means that some of the structure and inventory must be thrown away. Items such as carpet pad, carpet, fabrics, furniture and even structural items such as drywall could possibly hold odors and need to be discarded in order to remove odor from a structure. Removing items that can be removed during the initial damage can stop them from ever developing an odor.

  3. Using Disinfectants can Prevent Odors

    What you smell when you smell a water damage is the metabolic process of various bacteria that either came in with the water or developed as the water stagnated. That is why using a disinfectant on the affected area can drastically reduce or stop the development of odor after a water damage.

In the event of a water damage at your business give us a call at (316) 684-6700 and we can come evaluate what needs to be done to stop a sticky situation from becoming stinky.

Visit http://www.SERVPROofnortheastwichita.com/ for more information on commercial water damage

Restoring your Wichita Commercial Property After a Water Damage Event

5/24/2017 (Permalink)

Flood waters drenched this Wichita business but after our technicians extracted the water and set equipment they were back at work the next day.

Flooding and water damage events at Wichita commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Northeast Wichita

SERVPRO of Northeast Wichita specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Northeast Wichita Company Profile


  • CCT - Carpet Cleaning Technician

  • WRT - Water Damage Restoration Technician

  • ASD - Applied Structural Drying Technician

  • UFT - Upholstery & Fabric Cleaning Technician

  • JTC - Journeyman Textile Cleaner

  • ECTP - Employee Certification Training Program

  • FSRT - Fire & Smoke Damage Restoration Technician

  • IICRC Certified Firm

  • OCT - Odor Control Technician

  • AMRT - Applied Microbial Remediation Technician